The Round Table!

This weeks Round Table is…… *drum roll*

Check – Check – Check It Out!

I <3 The Tilt-A-Whirl!

Ribeye, of the ever wonderful Raging Server, is hosting a Blog Carnival for us lovely Restaurant slaves!

Each week one of us will host the carnival at our own sites, picking our favorite posts of the week from each participant. It looks like it should be fun!

Shout Outs to my table-mates!

Don’t Mess With My Managers!

Yesterday was one of the most chaotic Sunday’s I have EVER worked.

 Our most senior server got fired on Friday. The whole restaurant is in shock. She wrote the schedules, assisted me with training and was the GM’s right hand.

Until we got our new GM a few weeks ago.

Anyways, now there are about 20 highlighted shifts that are all big shifts. So I picked up all of her Sundays. Boy do I regret it now.

 The highlight of my day was the Sprint Table.

We are attached to a mall, and the employee’s from Sprint come over all the time on their lunch breaks. They are usually very nice, but notoriusly bad tippers.

This particular group spends the first 15 minutes demanding different tables around the restaurant, while we were on a wait! So the ultimately settle into one of my booths and snipe at the hostess “Tell our server that we are ready to order now!” As if I had been ignoring them or something and hadn’t taking their order yet.

I go over and they want drinks on Happy Hour. But none of the drinks they want are ON happy hour. Sorry guys!

I ring in food and drinks at the same time. Their food takes 16 minutes. I know, it’s a long time. Our lunch goal is 12 minutes. But it was a very busy day. And they ordered Cheeseburger sliders, which for some reason only known to god, take about 12-15 minutes. Don’t ask me why.

I check in the kitchen and the GM is pulling the plates down, I run out to them with refills, and inform them the food will be out in one moment, I just have to grab it. They are all smiles.

Somewhere in the 60 seconds it took me to run back and grab the food and deliver it to the table, they start abusing Manager K. Who is really sick with an ear infection and we have been trying to send home all day.

So I drop the food, ask if they need anything else, etc. Nope. everything is great thanks!

 I go back and Manager K is waiting for me and informs me were are going to take care of all the food on their bill. 30$ total. She says they yelled at her and were so rude etc. I feel bad.

I check on table – once again super nice and sunshiney with me.

I drop check. They pay with credit cards.

So now, I get to call up Corporate Sprint and let them know that a few of their employee’s are drinking on their lunch breaks. I’m sure that is a big no-no. And I’ve got credit cards with their names attached to bills with drinks.

Don’t mess with my favorite Manager, mang!

 And my new GM is a total snippy bitch.

Fuck You, Black Angus Jerks

For some godforsaken reason, we were SLAMMED last night.

We haven’t had a wait on a thursday night in probably, a year or more! So everyone is running around like crazy, the kitchen is fucking up orders left and right because they are understaffed. House Salads are taking 15 minutes because the Dishwasher(WTF?) is at Plate Nacho making appetizers and salads.
(I rang in Green Bean Fries, add side ranch. He gave me a side of bacon. Seriously.)

So in the middle of all this, they are making a billion changes to our store with the new GM, and she is chainging table locations. Something that hasn’t been fucked with in about 10 years. So now, in addition to the 11 tables in my station, I am now responsible for a table that used to belong to the bar.

Everyone still thinks it belongs to the bar.

So some servers (still in their Black Angus Shirts!!!!) walk in a saunter over and sit down at this table. I run over to greet them and explain that this table is no longer apart of the bar and because there is a wait if they want to sit here they might have to add their names to the wait list.

They start whining and I ask the SPG if the wait is that bad. She shrugs and says “No one wants to sit there anyways. Its too close to the bar.” Sweet. So I go over to give them the good news.

They stayed about 3 and a half hours, drinking like fishes. (I get it, I’m an alkie too… especially after a bad night.)

They were really nice and understanding to the fact that I was WEEDED.

I had 9 tables total. And they were all drinkers! I didn’t turn one table past 9:30, and I left at 1 AM. So I was running around, waiting for bar drinks because the Service Bar was weeded.

I hooked them up and made sure that all of their drinks and app’s were Happy Hour, etc.

When I dropped the check she is really nice, gives me a little note with all the different card names and how much to put on each one.

2 cards run for 40$, 1 card for $27.15 and $20 cash.  ($127.15 total bill)

My tip?

11 dollars.

Now I really want to go into Black Angus and weed them, and then tip 8%.

It sucks because I have regulars that work at BA that ALWAYS hook me up. I was really disappointed.

So, don’t be jerks, black angus-ians!